Cointo Privacy Policy

Last Updated: Jan 2, 2025

Cointo Solutions, Inc. ("Cointo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (https://cointo.co), services, and related applications (collectively, the "Service"). This policy complies with the General Data Protection Regulation (GDPR) for users in the European Union and other applicable privacy laws.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Information: You may provide additional details, such as your age, gender, or location, when completing surveys or offers.
• Payment Information: When redeeming rewards, we may collect details necessary to process redemptions, such as your PayPal email address.

b. Non-Personal Information

• Usage Data: We collect information about your interactions with the Service, such as pages visited, tasks completed, and time spent on the platform.
• Device Information: We collect data about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

c. Information from Third Parties

We may receive information about you from third-party partners (e.g., survey providers) when you complete their tasks or offers. This may include demographic data or task completion details.

2. How We Use Your Information

We use your information to:

• Provide and improve the Service, including processing rewards and personalizing content.
• Communicate with you, such as sending account updates or promotional offers (with your consent where required).
• Analyze usage trends to enhance user experience and platform functionality.
• Detect and prevent fraud, abuse, or security issues.
• Comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing (GDPR)

For users in the EU, we process personal data based on the following legal grounds:

• Consent: For marketing communications or certain data collection activities, where you have given explicit consent.
• Contract: To fulfill our obligations under the Terms of Service, such as providing rewards.
• Legitimate Interests: For improving the Service, preventing fraud, or analyzing usage, where our interests are not overridden by your rights.
• Legal Obligation: To comply with applicable laws or regulations.

4. Sharing Your Information

We may share your information with:

• Third-Party Partners: To facilitate tasks, surveys, or offers you choose to participate in. These partners are bound by their own privacy policies.
• Service Providers: To perform functions like hosting, analytics, or payment processing, under strict confidentiality agreements.
• Legal Authorities: When required by law or to protect the rights, safety, or property of Cointo, its users, or others.

We do not sell your personal information to third parties.

5. Your Rights (GDPR and Global)

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal obligations.
• Restriction: Limit how we process your data in certain circumstances.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Revoke consent at any time, where processing is based on consent.

To exercise these rights, contact us at [email protected]. We will respond within 30 days, as required by GDPR.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Account data is typically retained for the duration of your account’s activity. Inactive accounts may be deleted after 24 months, unless legal obligations require otherwise.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Cointo is based in the United States, and your data may be transferred to and processed in countries outside your jurisdiction, including the U.S. For EU users, we ensure that such transfers comply with GDPR through appropriate safeguards, such as Standard Contractual Clauses.

9. Cookies and Tracking

We use cookies to enhance your experience and analyze usage. You can manage cookie preferences through your browser settings or our cookie consent tool (for EU users). Essential cookies are required for the Service to function, while non-essential cookies require your consent.

10. Children’s Privacy

The Service is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or via email. Continued use of the Service after changes constitutes your acceptance of the new policy.

12. Contact Us

For questions or to exercise your rights, contact our Data Protection Officer at:

• Email: [email protected]

For EU users, you may also lodge a complaint with your local data protection authority.

By using Cointo, you acknowledge that you have read and understood this Privacy Policy.